Privacy Policy

1Introduction & Overview

Rainbow Insurance Agency ("we," "our," or "us") is deeply committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard personal information when you use our website, apply for an insurance quote, contact Susan and our expert team at our Fort Worth office on 8th Ave, or interact with us by phone, text, or email.

Since 1993, we have built a reputation of integrity and trust in the Tarrant County community. We comply with applicable federal and state regulations, including the Texas Insurance Code and Texas Deceptive Trade Practices Act guidelines.

2Information We Collect

To shop across our 56 A+ rated carriers and provide you with the highly competitive rates, we collect personal details necessary to compile insurance underwriting parameters. This includes:

• Contact Information: Your name, phone number, physical address (for home or commercial auto risk location), and email address.
• Insurance Quote Variables: Vehicle identification numbers (VINs), driver's license numbers, vehicle make/model, driving history, home characteristics, and current policy limits.
• Communication Logs: The content of your text messages, form entries, or emails sent to our office to ensure elite service levels.
• Technical Tracking Data: Your IP address, device type, browser settings, and page views gathered via secure analytical tools.

3How We Use Your Information

Your data is never sold to third-party marketers. We utilize collected information strictly to:

• Provide accurate, competitive price comparisons across 56 insurance carriers.
• Process and bind auto, home, business, renters, motorcycle, boat, or RV coverage.
• Deliver SMS messages, text replies, phone calls, or emails in direct response to your requested insurance quotes.
• Handle claims coordination and support your localized policy renewals.

4SMS and Text Messaging Disclosure

5Information Security & Safeguards

We implement physical, electronic, and procedural safeguards to protect your personal information. These measures include TLS 1.3 socket layer encryption, firewalls, and strict user access controls. Only authorized team members who need to analyze underwriting risk are granted access to your data.

6Your Rights & Contact

You can request to review, update, or delete your personal records from our quote database at any time. For questions regarding our compliance practices, contact Susan and the team: